Question six
What steps could the store take to reduce the possibility of managers or staff discriminating against customers?
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Try another option.
This suggests that if the shop takes steps to reduce theft, there won't be any need for managers or staff to discriminate.
The answer is reasonable if the subject is 'fair warning about theft' - but not for the discussion about discrimination.
Try another option.
This would not stop anyone serving customers from holding racially prejudiced views.
Good answer.
By promoting a policy that discriminating against shoppers on the basis of their race, age or other personal characteristics will not be tolerated, all staff will know the expectation.